Rotorua 2018 - Collision Repair Association

It is with great pleasure that the Central North Island Branch has been chosen to host the 2018 New Zealand Collision Repair Association 105th annual conference which will be held from Friday 12th April to Saturday 14th April 2018 at the Energy Events Centre, Rotorua.

The Energy Events Centre is positioned at the edge of Lake Rotorua enjoying a unique location within the picturesque Government Gardens. This venue is also within easy walking distance of various accommodation and the main shopping area.

As usual the programme has been designed with a view to maximising opportunities exhibitors have with the delegates. Trade stand opportunities are limited and will receive maximum exposure through a series of events in the Exhibitors area.

Following tradition, the theme for 2018 in Rotorua, is 'Smells like change'. The conference programme has been designed to give all delegates the opportunity to embrace the upcoming changes that our industry will be facing.

Rotorua Collision Repair Conference


Rotorua welcomes you to the best volcanic, geothermal, cultural and adventure city in the world, let’s share the coolest hot spot.

This year's conference will be held at the Energy Events Centre with many options of accommodation close by.  We have secured accommodation a short walk away at the Novotel Lakeside, IBIS and also the Millennium Hotel.

Sponsorship Opportunities

We have a range of sponsorship packages to suit you, we have outlined below the various options available. Sponsorship plays a critical role in ensuring the success of our event and we invite you to be part of our conference and you can be assured that we will do our best to give all sponsors and exhibitors value for their contribution.

Bronze level - $1,200.00 + GST

Recognition on display material in the:
* Main conference room
* Exhibitor’s area where all breaks will be held

Recognition on printed material:
* Programme
* PanelTalk

Audio visual recognition in the main conference room

Silver level - $3,200.00 + GST

A higher level of recognition on display material in the:
* Main conference room
* Exhibitor’s area where all breaks will be held

A higher level of recognition on printed material:
* Programme
* PanelTalk

Audio visual recognition in the main conference room

A free stand (3m x 1.8m) in the exhibitor’s area OR three free conference registrations

Verbal recognition by our MC

Gold level - $5,000.00 + GST

A major emphasis of recognition on display material in the:
* Main conference room
* Exhibitor’s area where all breaks will be held

A major emphasis of recognition on printed material:
* Programme
* PanelTalk

Audio visual recognition in the main conference room

A free stand (3m x 1.8m) in the exhibitor’s area and two free exhibitor registrations OR four free conference registrations

A higher occurrence of verbal recognition by our MC


Exhibitor stand (3m x 1.8m) - $1,100.00 + GST

We will also be providing the opportunity for businesses to exhibit products, services, management systems, etc.

All breaks, lunches etc will be ‘held in the exhibitors’ area to ensure that conference attendees have ample opportunity to renew acquaintances and meet potential suppliers.

Please note that in addition to the Exhibitor stand price ($1,100.00), you will need to register each of the personnel who will be manning your stand. We have available an exhibitor registration solely for this purpose – this registration does not include attendance to the Aon Awards evening on Thursday night ($120.00 per person) or DeBeer 900+ WaterBase Dinner and Entertainment on Saturday night ($150.00 per person), these can be paid for separately.

Registration Fee (per person and all prices exclude GST)

CRA members $395.00
Non members $450.00
Exhibitor $150.00


If you have any further queries or would like to discuss sponsorship/exhibiting further please email Neil Pritchard [email protected] or phone him on 021-663459.


Thursday 12 April 2018

10.00am Registration

11.45am Everyone gathers for Activity departure and collect lunches (except Golfers need to gather at 11.15am as leaving at 11.30am)

12.00pm Activity departure

5.00pm Drinks / Nibbles / Trade Display viewing

6.30pm Day’s session ends

7.00pm Aon Awards evening


Friday 13 April 2018

8.00am Registration

9.00am Morning Tea / Trade Display viewing

10.00am Housekeeping (MC – Russell Harrison)

10.10am Conference opening

10.15am Speaker – Liam Malone

11.00am Speaker – David Crawford, MIA (Motor Industry Association)

11.45am Remit discussion

12.00pm Lunch / Trade Display viewing

1.30pm Bar room chats

3.00pm Afternoon Tea / Trade Display viewing

3.30pm Speaker – Lance Burdett

4.15pm Exhibitors product session

4.45pm Drinks / Nibbles / Trade Display viewing

5.30pm Day’s session ends


Saturday 14 April 2018

9.30am Housekeeping (MC – Russell Harrison)

9.40am Speaker – Gary Steele

10.30am Morning Tea / Trade Display viewing

11.00am Bar room chat wrap up session

12.30pm Lunch / Trade Display viewing

1.45pm AGM

2.15pm Speaker – Dr Tom Mulholland

3.00pm Exhibitors product session

3.30pm Conference closing

3.40pm Afternoon Tea / Trade Display viewing

4.30pm Day’s session ends

6.00pm DeBeer 900+ Waterbase Dinner and Entertainment

Evening Functions


Thursday 12 April 2018 at 7.00pm

The Aon Awards evening will take place on Thursday night and will celebrate the success of our business award winners, with the venue reflecting our previous high standard. Dress code is smart casual.



Saturday 14 April 2018 at 6.00pm

We have a great Saturday night function planned, the DeBeer 900+ WaterBase Dinner and Entertainment. With a wonderful Buffet Dinner and an awesome Band to dance the night away. Dress code is smart casual.

Thursday Afternoon Activities (Optional)

In order to give attendees more flexibility, activities are optional and not included in the conference registration fee.  All prices are per person and exclude GST.



Enjoy this popular activity riding the the sweeping bends of the Scenic Track through the Redwoods Forest. After a stunning chair-lift ride back to the top, the Intermediate and Advanced tracks await. Once is never enough.   Enjoy 7 luge rides and also the return gondola.

You will need to bring suitable clothing eg. something comfortable and closed shoes.  A helmet is supplied.

Cost - $35.00 + GST each



Come and play at the Springfield Golf Club – the course where former amateur number one Danny Lee developed the game which now has him playing the US PGA Tour alongside golfers like Tiger Woods and Rory McIlroy.

Set in park-like surroundings, there are many tree-lined fairways with strategically placed greens that offer golfers of all abilities the opportunity to roll in their personal best score.

Please be aware of the dress standards, the following is unacceptable for men - jandals or turf shoes, trackpants, collarless shirts, singlets, rugby shirts, topless, denim jeans or shorts.  For women - trackpants, singlet tops, jandals or turf shoes, shorts, commercial sloganned tee shirts, denim jeans.

Cost - $22.00 + GST each and the following are available for hire:

Golf carts ($26.00 + GST per cart – for 2 people to use)

Set of clubs including a trundler ($22.00 + GST )



Trek up the magnificent Mt Ngongotaha.  All horse trails cross rolling farmland and offer spectacular views overlooking Lake Rotorua, the city and beyond.  View some magnificent New Zealand native bush, bustling with birds and animals.  Total beginners are given a brief introduction on how to ride and be at one with your horse, so that you are confident during your trek.

You will need to bring suitable clothing eg. closed shoes and long trousers.

Cost - $52.00 + GST each



This custom clay bird shooting venue is nestled into beautiful Rotorua native bush.  Right 180 degrees and you’re looking at stunning views of Lake Rotorua, Mokoia Island and Rotorua city.  What better location could you hope for?  They have a well stocked armoury of 12 gauge ‘under and over’ pump action or semi auto shotguns to suit all levels of shooter.

Using a semi-automatic shotgun with a 5 shell magazine, they offer a variety of clay shooting styles.  Nail single clays at a sedate pace or you may like to try a fast paced stream of 5 clays for the ultimate adrenaline rush.  You will receive a minimum of 50 shots.

You will need to bring suitable clothing eg. something comfortable and closed shoes.

Cost - $92.00 + GST each



Travel through the beautiful Dansey Scenic Reserve on the steep 1:35 gradient railway in your own self-drive RailCruiser between Mamaku and Tarukenga return. With stunning lake views and rolling farmland, the 360° views from your RailCruiser makes this trip the ultimate railway experience.

The RailCruiser V3000 is the world’s first fully automated, state of the art petrol-electric four seat self-drive hybrid rail vehicle. The RailCruiser has comfortable seats with unobstructed views, is fitted with clear drop down waterproof sides and comes with onboard heating.

Cruising along at 20km/hr, you can listen to the audio tour and discover a unique piece of New Zealand railway history. This is the ultimate way to experience a railway.

You will need to bring suitable clothing eg. something comfortable and closed shoes.

Cost - $50.00 + GST each



Come and enjoy New Zealand’s only native forest zipline tour.  You will be taken on a 3 hour guided tour through a magical place on a 1.2km network of 6 ziplines, swingbridges and treetop platforms up to 22 metres high in the canopy of our ancient native forest.

You will need to bring suitable clothing eg. they recommend one extra layer than what you are comfortable in outside.  Also closed shoes.

Cost - $130.00 + GST each



Rotorua is a mountain bike haven famous for the Whakarewarewa Forest.  Known to locals as ‘The Redwoods’, the 5600ha forest is a perfect playground with magnificent stands of towering native and exotic trees.

One of the oldest mountain bike networks in the country, with master crafted trails to suit everybody, from complete beginners through to experts.  The unbeatable riding surfaces, well draining volcanic soils, varying topography and fantastic scenery certainly makes Rotorua renowned among mountain bikers as a premier riding destination.

The trail network is well signposted, with the length and grade of the trail clearly visible helping you to choose a track appropriate to your riding ability.

Ideally, you may like to bring your own helmet.  Hireage of a bike is an option at a cost of $78.30 + GST.

There is no cost to use the bike trails at all.




Russell Harrison – Our MC

Russell Harrison is a talented singer who has sung with (amongst others) The Drifters and the late Sir Howard Morrison. He is also a very professional and affable MC.

From taking the stage at the tender age of 9, Russell Harrison has become one of the most recognised entertainers in New Zealand.




David Crawford

David took up the role of CEO of the MIA in February 2013.  The Motor Industry Association represents the interests of the official New Zealand distributors for new cars, trucks and motorbikes.  It is the voice of the new vehicle industry, set up to provide a unified point of view and drive progress on issues that concern the sector, such as vehicle safety, low emissions vehicles, vehicle exhaust emissions, fuel standards, consumer standards etc.

David is a graduate of Massey University and has worked in both the private and government sectors with over 20 years in government, including several years as General Manager Land Transport Safety and Environment at the Ministry of Transport.

David will be discussing the latest fleet vehicle design trends and how these might affect the repair industry. There will be more change in the new vehicle space over the next 10 years than there has been over the last 60 years, especially with the trend to vehicles being connected and increasing rates of vehicle autonomy. Will this lead to fewer accidents and repair demand?


Dr Tom Mulholland - The Attitude Doctor

Dr Tom Mulholland is an Emergency Department Physician at Auckland Hospital, a lecturer in Psychological Medicine at Auckland clinical school, teaching medical students, founder of the Healthy Thinking Institute and developer of global well-being App KYND (Know Your Numbers Dashboard).

Using his experience as a doctor, entrepreneur, CEO and as a stand-up comedian, The Attitude Doctor can improve your way of thinking and outlook. His presentations will have you laughing, crying, entertained and educated by an experienced doctor both in the clinic and on the stage.


Gary Steele

A performance improvement specialist with over 20 years’ experience leading major change programmes. He challenges individuals, teams, organisations and entire supply chains to achieve their true potential and take the stress out of running their business by making the complex and erratic, simple and consistent.


Whether you have just opened the doors, are in full on mode or are looking for the exit door, the challenges facing the modern bodyshop owner are multiple and more complex than they have ever been before. If you are building something for the future - what are the right decisions to ensure the business flourishes in the next ten, twenty or thirty years? Or if we just want to get out, is your bodyshop saleable?

Who are the right customers? What about consolidation? Do I invest in equipment or people?

Before I look for the answers, do I even know what the right questions are?


Lance Burdett

Specialist speaker in negotiation, communications, resilience and safety.

With over 20 years of policing experience, 13 of those as a crisis negotiator, Lance combines advanced communication techniques, safety awareness, and personal resilience support practices for everyday use to keep ourselves safe.

Following a stint as the Commander of the Police Emergency call centre where he further honed his communication skills, Lance developed and delivered coaching sessions on managing difficult people and on reducing personal stress to varied audiences.


Liam Malone

Liam Malone is the world number one in the sport of blade running.

In 2014 he turned his life around after hitting rock bottom while at university. He went on to win two gold medals and a silver medal at the 2016 Rio Paralympic Games. He also broke the previous Paralympic records held by Oscar Pistorius. His times on the track make him New Zealand’s second fastest 400m sprinter ever – legs or not.

Liam was born without fibular bones. This resulted in both of his feet being amputated when he was 18 months old. Liam enjoys arguing against the notion that he is disabled both figuratively and through his actions.

At the age of 12 his mother was diagnosed with stage 3 bowel cancer. She battled the disease for 6 years before passing away when Liam was 18.

Liam studied at the University of Victoria while training for the Paralympic Games. Liam finished his studies in 2016 gaining a Bachelor of Commerce degree majoring in Marketing and International Business.

Liam’s awards include the New Zealand Order of Merit for Services to Athletics, Disabled Sportsperson of the Year at the 54th Halberg Awards, the Key to the City of Nelson, M2 New Zealand man of the year and winner of the Sovereign Insurance ‘Make a Difference’ startup competition in 2015.

Although a professional athlete, Liam insists his real interests lie outside the world of sport. He has a passion for technology, innovation, business and start-ups. He also has his eye on the entertainment industry and will look to create a career in acting over the next decade.


We have secured accommodation a short walk away at the Novotel Lakeside, IBIS and also the Millennium Hotel.

Please indicate your accommodation needs on the registration form and we will try to meet your request if possible.  The accommodation costs are payable on your departure from the Hotel. All pricing includes GST per room per night.


King (1 king sized bed) - $205.00
Twin (2 double beds) - $205.00


King (1 king sized bed) - $155.00
Twin (2 double beds) - $155.00


Superior Double (1 king sized bed) - $175.00
Superior Twin (2 queen sized beds) - $175.00
Superior Plus Double - lakeview room (1 king sized bed) - $205.00
Superior Plus Twin – lakeview room (2 queen sized beds) - $205.00
Club Double – includes Club Lounge benefits (1 king sized bed) - $245.00

Partners Programme

Friday 13 April 2018

Partners are invited to attend the conference opening and listen to Liam Malone before heading by bus to the Volcanic Hills wine tasting room which is at the top of the Skyline gondola. Enjoy lunch platters along with wine tasting whilst admiring the breathtaking views.

Then later in the afternoon, head to the Redwoods Treewalk which is a 553 metre long walkway located 12 metres above the forest floor. This walkway is secured using a NZ first ecologically friendly method which traverses between 22 majestic 115 year old Redwood trees allowing the trees to remain untouched in their natural state. The Redwood Forest consists of both Californian Coastal Redwoods and Douglas Fir.

Saturday 14 April 2018

Enjoy a leisurely morning exploring Rotorua and then meet at the conference venue mid morning to then be taken to the Millennium Hotel to enjoy a spa/pamper session.

This will allow you plenty of time to walk back to the conference venue in time for the conference closing at 3.30pm.

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