Quality Assured (QA)
CRA members that have attained the QA standard and are certified a “Quality Assured” organisation meaning that all of their practises are of the highest standard and they have systems in place to constantly evaluate their performance in meeting and exceeding customer expectations. These organisations are independently audited against the QA standard annually.
Companies that are ‘Quality Assured’:
- Allan Kellett Panel & Paint, Gisborne
- Bumper Replacements (NZ) Ltd – Auckland
- Bumper Replacements (NZ) Ltd – Christchurch
- Cameron Panelbeaters 2005 Ltd, Auckland
- Dittmer Collision Repairs, Palmerston North
- GM Panelbeaters Ltd, Waipukurau
- Hesson & Bowry Collision Centre Ltd, Christchurch
- Longridge, Waipukurau
- Mark Jones Collision Repairs, Greymouth
- Turners Panelbeating & Carpainting Ltd, Auckland
Licensed Collision Repairer (LCR)
Panelbeater/Refinish Centres that engage in structural collision repair work by having the required equipment to undertake three dimensional measuring of a vehicle and/or a spray booth oven facility. They also attain the required points to complete the ‘Continuing Compulsory Annual Retraining’ (C-CAR) Programme.
Panelbeaters and spraypainters who meet our membership criteria and engage in most repair work however may not have three dimensional measuring equipment to meet the Licensed Collision Repairer category.
Coach Builder (CB)
Companies that build buses, coaches, motorhomes, horse floats, ambulances, truck bodies and purpose built vehicle bodies.
Motor Trimmer (MT)
Companies that manufacture and repair interior automotive upholstery, window mechanisms, windscreen replacement, convertible and all fabric refurbishing.
Plastic Repairs (PR)
Companies that repair products manufactured from plastic. This includes automotive bumpers and all other plastic parts and products.
Radiator Repairs (RR)
Companies that repair and manufacture vehicle radiators including purpose built assemblies.
Associate Members (AS)
Companies that supply goods and/or services or are associated to the collision repair industry eg. motor manufacturers.
Structural Repair Code of Practice (COP)
Collision repair businesses that have signed up to the Structural Repair Code of Practice (COP), recognise the importance of appropriately trained staff using the correct equipment and recommended procedures to perform safe, quality repairs. A documented and fully auditable record of repair with technician sign off ensures compliance with the COP.
Holden Approved Repairer (HAR)
CRA & Holden NZ have formed a partnership to provide the motoring public with a network of repairers who have met exacting standards in training, equipment levels and shop presentation. If you are a Holden driver choose from one of these repairers.
Hyundai Recommended Structural Repairer (HRSR)
CRA & Hyundai New Zealand have agreed on benchmark standards for equipment, training and business presentation. Hyundai owners should chose one of these repairers for all collision repairs.
Mazda Approved Collision Repairer (MACR)
CRA & Mazda NZ have agreed on benchmark standards for equipment, training and business presentation. Mazda owners can confidently choose one of these repairers for all collision repairs.
Suzuki Authorised Collision Repairer (SACR)
CRA & Suzuki NZ have cemented a relationship to ensure that Suzuki owners have access to a network of Licensed Collision Repairers specifically trained to repair Suzuki vehicles.
Mitsubishi Authorised Collision Repair Centre (MACRC)
CRA & Mitsubishi Motors NZ have agreed on benchmark standards for equipment, training and business presentation. Mitsubishi owners should choose one of these repairers for all collision repairs.
Collision Repair Association Guarantee Scheme (GUAR)
Companies that can offer their customers the added security of the CRA Guarantee.