Category Explanations - Collision Repair Association

Quality Assured (QA)

CRA members that have attained the QA standard and are certified a “Quality Assured” organisation meaning that all of their practises are of the highest standard and they have systems in place to constantly evaluate their performance in meeting and exceeding customer expectations. These organisations are independently audited against the QA standard annually.

Structural Repair Centre (SRC)

Panelbeaters/Refinish Centres that engage in structural collision repair work by having the required equipment to undertake three dimensional measuring of a vehicle and/or a spray booth oven facility. Attain the required points to complete the ‘Continuing Compulsory Annual Retraining (C-CAR) Programme.

Panelbeating/Spraypainting (P&S)

Panelbeaters and spraypainters who meet our membership criteria and engage in most repair work however may not have three dimensional measuring equipment to meet Structural Repair Centre category.

Coach Builder (CB)

Companies that build buses, coaches, motorhomes, horse floats, ambulances, truck bodies and purpose built vehicle bodies.

Motor Trimmer (MT)

Companies that manufacture and repair interior automotive upholstery, window mechanisms, windscreen replacement, convertible and all fabric refurbishing.

Plastic Repairs (PR)

Companies that repair products manufactured from plastic. This includes automotive bumpers and all other plastic parts and products.

Radiator Repairs (RR)

Companies that repair and manufacture vehicle radiators including purpose built assemblies.

Associate Members (AS)

Companies that supply goods and/or services or are associated to the collision repair industry eg. motor manufacturers.

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